Shipping & Return
Shipping
We ship all packages as soon as possible after receiving the payment. Usually it takes 1-3 business days to ship the parcel.
Shipping costs for Switzerland: 5 CHF for all packages. Free shipping for all orders above 200 CHF and gift cards.
For international shipping information please click here
Return
Changed your mind? You can return items purchased on studioosoi.ch within 14 days of the delivery date. The returned clothes must be unworn, with all tags attached. Please understand that we are not able to refund and bear any shipping costs or custom duties for the return. Discounted and vintage items can only be exchanged for a voucher. Archive and Sample pieces are final sale and excluded from exchange or refund.
Questions?
If you have any questions or remarks about the product please contact us info@studioosoi.ch
Merino Wool extrafine
As shiny as silk, as soft as cashmere. Our extrafine merino wool is a classic example of an authentic Italian luxury product. Merino wool is known for its breathable, anti-bacterial and extreme soft and warm qualities.
What is mulesing free? Mulesing is a painful procedure that involves cutting skin from around a lamb’s tail to create a scar where no wool grows anymore. This makes it less likely to attract flies to the moist wool area around the buttock, where they lay eggs. Mulesing is a quick and effective method of controlling flystrike, however is considered cruelty to animals. We only source mulesing-free merino wool as we are committed to make our decisions in respect to animal welfare.
Swiss Made
Our knit accessories are knitted in Switzerland in a small manufactory less than 30km away from our studio. We regularly visit our manufacturer to develop new products together. All pieces are knitted fully-fashioned, which is a more traditional and higher quality method than cut and sew knitwear. As it is knitted directly in the final shape, there’s no waste of yarn. Fully-fashioned knitwear is a slower, more complex and expensive method – however rewards you with a seamless, neat and high-quality finish.